• Double-check your email address and password.
• Passwords are case-sensitive. Check that Caps Lock is off.
• Make sure you are signing in on the same Surpath site where you registered.
• Forgot your password? Reset it
• Registered recently? Make sure your registration was completed. You should have received a confirmation email.

Your account is not active yet, so you cannot sign in. This usually means registration was not finished (for example, the payment step did not go through) or the account was deactivated by your school. It must be activated before you can sign in. Contact your school for help getting it activated.

The lock releases on its own. Resetting your password will not unlock it sooner.

This school's Surpath site is currently inactive. Contact your school.